Barbershop chain: interior with leather chairs

Cases·21·HoReCa, wellness & service

Barbershop chain / Kyiv

Long-term operational management of a chain of four barbershops

Operations · Business development · Retail · Scaling · Consulting

Project

End-to-end operational management of a four-location barbershop chain in Kyiv: growing the locations, managing teams, setting up internal processes and improving customer service.

CYBERMOVE role

Strategy, coordination and hands-on delivery of the project workstreams.

What we did

  • 01full operational management
  • 02growing the chain
  • 03launching and growing new locations
  • 04building and optimising internal processes
  • 05team management
  • 06control of operational and administrative processes
  • 07improving customer service
  • 08consulting other entrepreneurs
  • 09helping launch and build other businesses on the back of that operational experience

Result

[PLACEHOLDER: result figures]

Disciplines

OPERATIONS · BUSINESS DEVELOPMENT · EXPANSION · CONSULTING

CHAOS → CORE → SYSTEM → GROWTH

Let's start with an initial review.

Tell us about the task. We come back with first conclusions and propose a way to work together.